Politeness decrees that you must listen to be kind; intelligence decrees that you must listen to learn.

I must be cruel, only to be kind.

I'm for anything that teaches consideration and kindness. If one can teach one's son to dance with the ugliest little girl in the room, that's the best lesson they can ever learn.

Knowing when and where to sit is something every young executive should learn. A junior person who comes barging into a room and takes any seat he wants catches the disapproving eye of senior management.

If you really screw up, send roses.

You don't want to work so hard that you can't enjoy your guests.