People wanted more hours. There wasn't as much mention about online appointment systems or improving technology in general.

Most staffing is taken care of in mid-February. We're going to have it in by the end of the February so that they can get the process moving soon.

Eight to nine hours a day can get congested. We'd need to rotate more staff in and increase the number of clerical staff.

Of the people that were there, they gave us a sense of direction. We really hit all the key issues.

We had batted him fourth every game and we moved him down today for the first time, just because he looked tight and hadn't swung the bat real well. I think it just relaxed him a little bit.

That's a big play. You make big plays like that, you hurt teams.