People don't realize the personalities cats have. I walk in the door and they greet me.

The cats I have are ones who were injured or sick. They all needed surgery.

She will sit on anyone's lap who comes in. No is not a factor for her.

If your house is really a mess and a stranger comes to the door greet him with, "Who could have done this? we have no enemies

The playbook that Kent has, we have. When they walk out the door, they can take everything else with them. When you have a copy of it, you have a copy of it. It kind of helps a little bit when you know the foundation of the playbook.

I can walk through the front door of any factory and out the back and tell you if it's making money or not. I can just tell by the way it's being run and by the spirit of the workers.