People are tweeting, texting, and e-mailing - and not connecting. There are very few ways for communities to come together. It happens at concerts and at sporting events.

One of my beliefs about leadership is it's not how many followers you have, but how many people you have with different opinions that you can bring together and try to be a good listener.

It's complicated, and there are some parochially minded people we may have to convince, but I just think our needs have to be made secondary to this. Every crisis is an opportunity, if managed properly.

Companies are communities. There's a spirit of working together. Communities are not a place where a few people allow themselves to be singled out as solely responsible for success.

If I've had any modicum of success, it's because I've had good relationships, and people trusted me.

If you're running businesses anywhere in the world, people who really do well are the people who have mental toughness.