Passengers are saying, 'I won't accept the offer; I want a better one,'

We may have outgrown Fargo, but I don't want to come off brash by saying that. I know how that will look in print: 'Bigheaded Eddie.' That's not the case. The logistic issues of it, we may have outgrown Fargo.

There wasn't really litigation threatened. We sent them (the Scouts) a letter saying that we'd noticed the number of these arrangements with government agencies and we were concerned. And they've responded by informing us they will go ahead and alter those arrangements on their own.

We've already paid through April and they're saying, 'That's tough.' And that's what we want to get across, to get people down there.

It's one of the few times that consumers have the upper hand.

Historically, airlines have sought to maintain goodwill among their passengers by providing them with some compensation or refund.