Our strategy is not to be all about the brand - it's really about her (the consumer) and the stuff she wants to know about. It's really trying to figure out how to integrate content that they enjoy getting and how to soft-sell and make it relevant, so if they're looking for an article on spring cleaning, it makes sense to suggest some products to use.

As marketers, we're all realizing that establishing that relationship with a consumer is important, but how do we keep that relationship with her when she's being bombarded with all these other messages? We quickly found it wasn't good enough just to have a storefront.

This case was five or six years of litigation telescoped into less than three, which is a testament to a hands-on judge determined to get a fair and just resolution for investors and defendants as quickly as the judicial system will permit, ... We are extremely gratified by the kind words she has to say and look forward to pushing hard to process claims in accordance with the formula approved today and distributing this historic recovery to the victims of the WorldCom fraud as quickly as we can.

I definitely at times notice a difference in service when I go out. You know, I can walk in to grab a cup of coffee or walk in to have lunch or dinner, and people definitely seem on their best behavior, which is funny, or I start to see people clean up around me, which I always find really, really amusing.

As you get older, what you fear is losing your vitality and the ability to take care of yourself.

They will obey the law. They will not obstruct, they will not interfere with the law under any circumstances.