Our press break didn't work as well as I wanted it to. When we needed it, they did a good job.

Cisco Press wanted me to do the book all along, but Cisco had a lot of concerns. They wanted to make sure I didn't mention Juniper anywhere in the book,

I'm really happy with the first 18 minutes we played. But once they put the press on, it changed things around.

Yes I'm certain someone didn't press the wrong button. It doesn't operate like that.

They were very willing to sit down with the press and work out something that was targeted....

We have no stand still defenses but we called the press off at 9-0. We work (with a big lead). We worked on things we do very badly and try to polish them up.