Our performance reflected continued productivity improvements ... and a relentless focus on cost control that produced a record first-quarter operating ratio of 66.2 per cent.

It's an ideal notebook for anyone who wants optimum productivity and multimedia performance in a portable form factor, whether around the home or away.

By providing full visibility into engagement performance, Productivity Insight demonstrates our commitment to be accountable for our results. As our strategic platform for complex outsourcing engagements, Productivity Insight provides tangible access to Keane's best practices, allowing us to enforce rigorous management disciplines, ensure consistency across engagements and global delivery teams, and drive continuous process improvement efforts.

Every part of an organization is dependent on documented procedures to mitigate risk and improve productivity and performance.

Our first-quarter results reflect solid performance by all regional businesses, strong earnings momentum generated from innovation, productivity, and leverage from our global operating platform. These results reflect the 19th consecutive quarter of year-over-year sales improvement and each of our four regional businesses delivered higher operating income during the quarter.

...you cannot eat every tadpole and frog in the pond, but you can eat the biggest and ugliest one, and that will be enough, at least for the time being.