Our freight division talked to the company as far back as a year ago when we saw some real issues with the company that we thought would have an impact on their financial well-being.

Brett Caldwell

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We've taken concessions in the past, and when Northwest started reaping rewards of concessions, they didn't bring us up to standards.

— Brett Caldwell

The vote of the 24-member board was conducted by union president James P. Hoffa by conference call this afternoon.

— Brett Caldwell

It's now clear that the wage concession would not give them enough cash to continue for any time frame.

— Brett Caldwell

We encourage our managers and staff to interact with the customers, offer refills, and give a full-service experience.

— Casie Caldwell

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