Our accounts are continually monitored, and when we saw what we considered suspicious activity, we immediately invalidated the cards and issued new cards. The account holders will begin getting the new cards on Monday.

Darcel Kimble

Accounts Activity Cards Considered Continually Immediately Invalidated Saw Suspicious When

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Only a very, very small number of our two million accounts were impacted, but we took the precaution of canceling additional card accounts to be safe.

— Darcel Kimble

AccountsCancelingImpacted

If we even suspect that fraudulent activity could take place, we close those cards to protect those customers. While it's a very, very small number of people that are actually affected by fraud, we cast a wider net.

— Darcel Kimble

We regret any inconvenience this may have caused some of our customers.

— Darcel Kimble

This is a continuation of what we experienced last week.

— Darcel Kimble

When markets reopened Schwab saw good activity and volatility for the last half of September. It was better than expected.

— Joel Gomberg

ActivityExpectedGood