One place is in proven vertical domain expertise. There's just a lot more knowledge and experience in North America than in areas where [outsourcing] is new to them. You can import management, but the industry isn't importing hundreds of thousands of agents with proven vertical expertise.


Donna Fluss

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Being popular or not, having company or being alone, are not issues of concern for the developed sou...
DONNA GODDARD
We become increasingly aware that the human dream, the human drama, with all its questionable, damag...
DONNA GODDARD
Events like Hurricane Katrina and Superstorm Sandy were unlike any weather disasters before. They sh...
DONNA BRAZILE
I've spent a lot on clothes. I'm not kidding when I say I could have bought several country ...
DONNA AIR
In order for President Obama, Hillary Clinton, and Joe Biden to be moderates, they just have to pres...
DONNA BRAZILE
You know, when they called me about the role, I thought Knots Landing was a show about a houseboat w...
DONNA MILLS
I put my energy, voice, and spirit into fighting for anybody who wants to speak their voice. I don&#...
DONNA BRAZILE
School integration did not come to be the day after the Brown ruling was issued. Progress took years...
DONNA BRAZILE
To really be centered and to really work well and to think about the kinds of things that I need to ...
DONNA TARTT
George W. Bush was good as his word. He visited the Gulf states 17 times; went 13 times to New Orlea...
DONNA BRAZILE
I feel more comfortable in front of a camera than anywhere else.
DONNA MILLS
Let me say this as your incoming chair of the Democratic national committee: I promise you, my frien...
DONNA BRAZILE
She had to get 150 stitches. She had seven lacerations to her face. Her ear was literally cut off.
DONNA HENDERSON
A full investigation was launched and it appears it [the deaths] simply was a coincidence - a sad co...
DONNA SUTTON
I do not know for sure if he's looking or flirting. But, I have an opinion - Gore remains a headline...
DONNA BRAZILE
Yes. You're in Tampa Bay. St. Petersburg, actually.
DONNA YOUNG
Instead of addressing the real problem, which is enforcement, the City Council has chosen to enact a...
DONNA LIEBERMAN
My head's so full of stuff, it really helps to have a team behind me. It's not just Donna anymore.
DONNA POTTER
When you catch yourself slipping into a pool of negativity, notice how it derives from nothing other...
DONNA QUESADA
They're businesswomen and they have to wear heels so they want to understand how to look better in t...
DONNA CYRUS
The Chief Compliance Officer reporting to the General Counsel can work great, until it doesn't.
DONNA BOEHME
They're going to have research-based principles, model programs to learn from. They're going to lear...
DONNA HEATH
I flashed my lights to signal him to pull off. You feel very exposed.
DONNA MURPHY
I am a good fan of Al Gore, but I am also equally supportive of other candidates out there,
DONNA BRAZILE
I do not know for sure if he's looking or flirting.
DONNA BRAZILE
understand and report back on what happened and why.
DONNA BRAZILE
The vice president wanted the campaign to go directly to the American people, and by moving south an...
DONNA BRAZILE
It's very troubling, and simply not true. This administration, over the last five years, have worked...
DONNA BRAZILE
What I'm looking for tonight is the results here in Georgia. Can Edwards have a comeback here? Can h...
DONNA BRAZILE
I always wanted to know what lens they were on, how close they were. I didn't do it with a plan ...
DONNA MILLS
On the other hand, I mean, that is what writers have always been supposed to do, was to rely on thei...
DONNA TARTT
And I'm hoping there's some larger truth about suffering here, or at least my understanding of it - ...
DONNA TARTT