One of the challenges that Sears has faced is the mix of customers that shop their hard lines is different than what they were typically attracting in apparel.

Lands' End is one of the finest national brands that Sears has in the store, with an impeccable reputation for quality and customer loyalty. It really makes sense to treat it as such and make it a store in the store.

There's an awful lot of fall merchandise still out there.

My guess is that we set a new record for gift cards. That will mean some decent business not only this week but in January.

It's absolutely essential. It's extremely important that they not do anything to disrupt the customer experience.

Child protection services will say: 'Hey, there's a warning flag from the police. There's another one from school. There's another one from the doctor. Something must be going on and it's time to call the parents in for a meeting.