One friend, one person who is truly understanding, who takes the trouble to listen to us as we consider our problems, can change our whole outlook on the work.

Our friends show us what we can do; our enemies teach us what we must do.

The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them.

Listening is a magnetic and strange thing, a creative force. The friends who listen to us are the ones we move toward. When we are listened to, it creates us, makes us unfold and expand.

Our understanding was that this was an emergency landing due to engine trouble.

It took a lot of praying, listening, understanding and knowing that the day was going to come. Everything is all right. This is great.