Oh, yeah, we keep it there. Even if a customer requests a channel change, we change it right back to the weather when they leave.

You can bring a whole new look to things by changing the things that are inexpensive and easy to change.

The response to Keep the Change has been tremendous. Customers like the program because it's a simple, convenient way to save. It's heartening to see so many people interested in savings -- and at Bank of America we make it easy.

It's going to take us a long time to get over this. I'm twice as scared now than I was before of storms.

We were concerned about a few people until we saw them come in.

It's depressing because we know some of the people. Whenever we start thinking about it, we cry.