of great concern to us as an agency.

The fact that they changed the data model is my biggest concern. It forces us to learn something different. All the tooling you had to compile the old WSDL will not work anymore.

went well beyond our expectations.

These things take a tremendous toll on the officers,

There are some problems between the races in America, and it stretches much beyond police/community relations. I think it's something that is encompassed by all the different aspects of society right now,

There has to be an overt act on the part of the other person before an officer can even engage somebody,