Of course, it's not what we were hoping for, but I'm convinced that this is not the end of the investigation,

We have not received any official letter by any of their attorneys demanding any apology or any rectification.

I plan to speak with the family tomorrow, and that could be one of the options I might suggest.

They're not convinced that everything was being done that could be done.

I'm not convinced otherwise.

Patience is the art of hoping.