Napster is not an aberration.

We're not so many years away from companies offering kits for the compulsive, ... (But) anyone that compulsive isn't going to lose something.

We're still not at the levels of 2000, but that was an aberration.

Last year, I don't know if it was an aberration or not, but you had 19 or 20 guys we rated as solid corners who went on the first day of the draft. I watch how many guys at each position go. Generally speaking, you would see in the first day 12 to 15 corners go.

[Adding new software and more people to reduce the cost of collaboration is great -- as long as it doesn't create even more work. To really ease the work overload -- and, not coincidentally, make corporations more nimble -- it's also essential to identify and eliminate unnecessary interactions.] Sometimes people need to remind themselves that there is an off switch -- and use it, ... Solitude is the scarce resource in business lives -- having that time when you are disconnected and realizing that everything will go along fine without you.

If May was a temporary aberration, the big bubble of incentives may be over before they start. They may only last a month or two. If sales are really slowing down, consumers are going to see a lot more incentives in the coming months.