Napster has always been a questionable business. They've never been a business making money. So what this really puts doubt on is whether they're ever going to be a service that makes any money or at some point they're just going to quietly fade away into Internet oblivion.

Eric Scheirer

Business Doubt Money

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(With this deal) the major labels have stopped whining about absolute control and embraced a new business model. Secure delivery, the majors' magic bullet, is overrated; legitimately making music available is the strongest weapon in the fight against music theft.

— Eric Scheirer

BusinessControl

The basic problem is that DRM is trying to keep honest people honest. With Napster out there, that's not good enough. It only takes one person to break the encryption, and then the encumbered version is competing with the unencumbered version on Napster.

— Eric Scheirer

When the record industry is identifying particular pieces of music on Napster, they're pointing to specific files and where they see a file name. But clever users of Napster are doing things like writing the name backwards or putting it in code.

— Eric Scheirer

Also, musicians and authors will go outside of the major industries to speak directly to consumers. That's starting to be a small trend now, but we see that becoming a very major trend within about two years.

— Eric Scheirer

No, not right now. The service consumers want is not what the record labels are currently able to provide. Anybody who is satisfying consumer demand will have to be doing it outside of the sphere of the record labels.

— Eric Scheirer