My idea of management is that what your job is as the boss is to find really good people and empower them and leave them alone.

In really good times, you say, 'No, I'm not taking that ad.' But in bad times, you'll take anything.

My idea of good living is not about eating high on the hog. Rather, to me, good living means understanding how food connects us to the earth.

You can be a decent critic if you know about food, but to be a really good one, you need to know about life.

I think it's hard, when you're someone who likes to please people, as I am, to be a boss. I had to learn how to rein myself in and not terrify people.

There is that romanticized idea of what a bookstore can be, what a library can be, what a shop can be. And to me, they are that. These are places that open doors into other worlds if only you're open to them.