My first thoughts are that I should not let people down, that I should support them and love them.

I'm aware that people I have loved and have died and are in the spirit world looking after me.

I remember when I used to sit on hospital beds and hold people’s hands, people used to be shocked because they’d never seen this before. To me it was quite normal.

I felt compelled to perform - to do my engagements and not let people down. And they supported me, although they weren’t aware how much it carried me through.

It's vital that the monarchy keeps in touch with the people. It's what I try and do.

I'd like people to think of me as someone who cares about them.