Most human resource problems started by calling them resources

No doubt dealing with people is like digging gold but be careful where you throw the dirt.

Thinking about people as resources, is cost based thinking, instead of value based.

The best moment to write a test was before you wrote a feature. The second best moment to write a test is before you fix a bug in it.

What would happen if we started outsourcing management and kept product development in-house?

Only when you trust people, they will start trusting you.