Most family members want offenders to sit and listen. But is what the family says really going to affect Roger Bentley? Nothing else did.

What we've tried to emphasize with this family is that we don't want to have this tried again. We want this to be the only time.

We have a backup plan in place if they are too overcome with emotion.

She has felt like family, even though we hadn't been able to meet.

I have learned that everybody in the world is not like my family.

It was a tragedy for his family. And we had hoped that the justice system could move forward and bring closure to the victims of these fires.