More than men, women are enthusiastic online communicators, and they use e-mail in a more robust way. Women are more likely than men to use e-mail to write to friends and family about a variety of topics: sharing news and worries, planning events, forwarding jokes and funny stories. Women are more likely to feel satisfied with the role e-mail plays in their lives, especially when it comes to nurturing their relationships. And women include a wider range of topics and activities in their personal e-mails.

Deborah Fallows