Mediocre theoretical physicists make no progress. They spend all their time understanding other people's progress.

You're not going to make Hemingway better by adding animations.

My view is there's no bad time to innovate.

The thing that motivates me is a very common form of motivation. And that is, with other folks counting on me, it's so easy to be motivated.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

We will continue to invest in systems, people and product expansion, each of which helps us better serve customers, ... For the rest of 1999, we expect to invest more heavily than we have in the past.