Many lobbyists and political people have ... told us they would meet us at the Capitol.

I want my daughter's face to represent everyone's child.

The biggest concerns many of us have is, 'What time's my tee time or where are we going out to eat tonight, dear?. Here, 45 minutes away, people are wondering if they have a meal. The contrast is quite striking.

There is a clear need to have qualified people acting as agents because it is a guarantee that the person is fit and proper and has a good background with an extensive knowledge of all the matters involved. It is a sort of jungle at the moment where there are licensed agents operating alongside unlicensed agents, and in some cases licensed agents delegating to people who are not as qualified as they are.

None of us are happy with all of it, but we want to do something that works and helps people.

If animals come to us who are very active or like to jump up on people, one of our animal-care technicians will work with them to modify their behavior before they are adopted.