Management by results is confusing special causes with common causes.

Confusing common causes with special causes will only make things worse.

Break down barriers between departments. People in research, design, sales, and production must work as a team, to foresee problems of production and in use that may be encountered with the product or service.

A committee appointed by the President of a company will report what the President wishes to hear. Would they dare report otherwise?

A manager of people needs to understand that all people are different. This is not ranking people. He needs to understand that the performance of anyone is governed largely by the system that he works in, the responsibility of management.

Eliminate numerical quotas, including Management by Objectives.