MDY is recognized as a company that stays at the leading edge of records and knowledge management trends, providing its customers with innovative and powerful solutions to manage their corporate content across multiple disparate repositories to ensure enterprise-wide compliance.

ISYS has been an integral part of the knowledge management industry for a number of years. The company continues to demonstrate its relevance and success in enterprise search software, despite formidable competition from large, well-known companies. For these reasons, we continue to recognize ISYS as one of the 100 companies that matter.

The 100 Companies That Matter in Knowledge Management list is our annual opportunity to recognize the companies we believe best exemplify the ideals of true knowledge management - the ones whose products and services continue to fundamentally transform the way organizations operate. These companies meet the needs of our readership in solving critical business problems, and they are united by one quality: they listen to their customers. Long gone are the days of developing elegant software in a vacuum and expecting the world to beat a path to your door. Decision makers and users grow more savvy each year, and these companies realize that the key to adding value is staying close to their customers.

The list was conceived as a way to recognize some of the organizations leading the way in the knowledge economy. Sane Solutions continues to redefine and enhance the Web analytics market with their dedication to innovation in knowledge management. Its inclusion in this list for a second year in a row is well deserved.

The list was conceived as a way to recognize some of the organizations leading the way in the knowledge economy. In particular, KANA warranted inclusion in our top 100 because its software continues to set a high standard for effectively leveraging knowledge management principles across customer service and support channels.

The list is conceived as a way to recognize some of the organizations leading the way in the knowledge economy. It's designed to encourage a broader discussion of knowledge management. Criteria for inclusion differ, of course, as do the technologies recognized, but all companies share the following: Each has helped to create a market, redefine one or enhance one, and all of them demonstrate the capacity for customer-driven agile innovation.