Listening is active. At its most basic level, it's about focus, paying attention.

The most basic human desire is to feel like you belong. Fitting in is important.

There is a difference between listening and waiting for your turn to speak.

Though there are lessons that can be learned about becoming a great leader, most exist inherently in the bellies of those who lead.

Leadership is a way of thinking, a way of acting and, most importantly, a way of communicating.

You cannot truly listen to anyone and do anything else at the same time.