Listen long enough and the person will generally come up with an adequate solution.

A mediocre idea that generates enthusiasm will go farther than a great idea that inspires no one.

Pretend that every single person you meet has a sign around his or her neck that says, 'Make me feel important.' Not only will you succeed in sales, you will succeed in life.

The speed of the leader is the speed of the gang.

Everyone has an invisible sign hanging from their neck saying, 'Make me feel important.' Never forget this message when working with people.

If you think you can, you can. And if you think you can't, you're right.