Listen, listen, listen, listen. Eighty percent of the interview should be spent listening.

This is where, if you have a good process, you can really knock their socks off.

Make people feel like you're truly glad they're here.

You cannot truly listen to anyone and do anything else at the same time.

We have two ears and one mouth, so we should listen more than we say.

To the humblest among them, who may be listening to me now, I want to say that the masterpiece to which you are paying historic homage this evening is a painting which he has saved.