Life is like a cobweb, not an organization chart.

Business is not just doing deals; business is having great products, doing great engineering, and providing tremendous service to customers. Finally, business is a cobweb of human relationships.

Should a person who's the most powerful person in the world conduct his personal life in such a way that would be a poor example to our children?

Failures are like skinned knees, painful but superficial.

I've had a number of friends in my life who've had drinking problems. Frankly, the ones that put the cork in the bottle and quit and have the guts to do it, I respect,

Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.