Kids are pretty resilient. You don't have to be at every volleyball game. We can't guilt ourselves.

The world is full of opportunities - every day there's something new that you can do. For example, you could make dirty water potable. Why does anyone not have potable water? Because it's a problem that hasn't been solved yet, but it can be.

The best way to change it is to do it. Right? And then after a while you become it, and it's easy.

Admiration takes on a whole new level when you appreciate just how complex it is to run a modern business.

Xerox manages the infrastructure of E-ZPass for a large number of states. So when you say E-ZPass, and get some bill from E-ZPass, or call and ask a question about E-ZPass, you're talking to a Xerox person.

CEOs resign when the internal dynamics of the company and the external dynamics of the company actually come together to say it is appropriate. When the internal dynamics ask you whether you have a replacement. I think the transition from CEOships have also become cartoonish.