Jeanne is an outstanding retail and management talent who has developed successful brands and programs in both traditional and online retail channels,

They're better able to articulate their strategy than in the past, and the new management talent has contributed to that capability. But there are still some real competitive issues, especially in the computer systems division, where they're facing declining market share. Sun has always been competitive, but we're also seeing a revitalized IBM in the server space. But as long as HP can get its strategy right, then we should see a recovery as things progress.

Corporate success is directly linked to an organization's ability to effectively implement a global talent management strategy. Through its efforts, HCI has established itself as a leader in the human capital arena. We readily continue our support to further arm global organizations with useful information and best practices to ensure that talent continues to drive successful business results.

[Jack Nicklaus] was the first to bring in course management. He could go to a course and tell you within one stroke what was going to win. He used to set his sights on that because he could shoot it. He was the only player I know who, if he decided he wanted to win a tournament, could go out and do it. No one will ever be as popular as Arnold Palmer and no one will ever come close to Jack as a player.

Dirk sets up management committees, steering committees. He is the preeminent organizer.

All along, our biggest problem has been that the management team did not recognize that a 50 percent pay cut in a year and a termination of their pension plan ... if that wasn't enough to be the tipping point, I don't know what is. So, I believe that they (Delta management) recognized that.