It's often not the message that's sent that causes offence but the one that is received.

Information about the future is much more valuable and interesting than information about the past.

Successful nemawashi enables change to be the result of consensus among the parties.

Only by using a ‘structured means of control’ can an organization convert high-cost controls into business-assuring, profit-enhancing control.

The value of a company can be derived from adding the value of all future dividends written down to net present value. Therefore, a reasoned view of the future is essential.

You only get one chance to make a positive first impression — be absolutely sure to take it!