It's not a good way to start business. The fact that they're not here is of concern.

I said this a couple years ago. It's like having 12 children and figuring out which eight will eat today.

This was a legitimate concern for us. This wasn't just picking up bread and milk. We had hardcore data showing it would slow our response times down by this much.

Business users typically have concerns about a new Microsoft product, and that concern was proven to be fairly meaningful when that UPnP bug was revealed. They want to wait for those things to happen and get fixed.

Business recovery is certainly the primary concern. There's so much available out there, I think it's really important to make in known to the community.

It's clear that there's a concern about very high gas prices. As gas prices started escalating in June, small-business owners, who are very close to consumers, became concerned about the impact on customers.