It's incredibly easy to get caught up in an activity trap, in the business of life, to work harder and harder at climbing the ladder of success only to discover it's leaning against the wrong wall.

Until a person can say deeply and honestly, "I am what I am today because of the choices I made yesterday," that person cannot say, "I choose otherwise

You can’t talk your way out of what you’ve behaved yourself into.

Nothing is more exciting and bonding in relationships than creating together

The way we see the problem is the problem

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.