It's all about education and just trying to make some social changes so that we don't create these monsters.

These are desperate criminals, probably involved in the drug trade in some way. They're violent, and they do want you home.

The biggest target of home invasions are criminals. They have drugs and cash. They get whacked all the time.

Major organizational changes create uncertainty.

As technology changes the way we communicate, connect, create, consume and innovate, it is democratizing access to opportunity. Education is no exception.

The reason Armand Gamache could go there was because it wasn't totally foreign to him. He knew it because he’d seen his own burned terrain, he’d walked off the familiar and comfortable path inside his own head and heart and seen what festered in the dark. And one day Jean Guy Beauvoir would look at his own monsters, and then be able to recognize others. And maybe this was the day and this was the case. He hoped so.