It's a very slow-moving system that has caused all kinds of problems.

In traditional voice systems, you can fix 40% to 50% of the problems remotely. On the data side, you can do 80%. Voice is still very people intensive, and people are the most expensive element of the network environment.

We said, 'Yes, we want to commit to this.' We all have problems, and we are experiencing the same problems.

The leaks, apparently from the IPCC report, demonstrate that there are problems with the procedure. I therefore think it's time now to come clean and actually let us all know exactly what's been going on.

The leaks, apparently from the IPCC report, demonstrate that there are problems with the procedure. I therefore think it's time now to come clean and actually let us all know exactly what's been going on,

I felt like I was in a dream out there. I felt totally surreal - like 'What's going on?' Mary Sue's in and is playing second, then the next end she's playing lead so it was just very confusing. I still don't know how we won the game, quite frankly.