It's a very exciting time to join United. The company is in a significantly better position to compete in the marketplace.

at the core of what we do.

There's an awful lot of excitement. These professionals are very critical to us -- they shape customers' perception of the airline.

It's a problem of timing for us. If the world championships were held earlier we would have time to get all of our judges up to speed. The men's trial in January won't be affected.

The woman involved in this crash was obviously very distressed to lose the dogs.

Even with us working on weekends and evenings, we can't get it done by tomorrow.