It's a little more than usual. I've seen several people. It's a major aggravation.

Almost every day last week they were coming in. Children seem to be more susceptible.

When it gets in the household, it's about as bad as a cold. I've had whole families come in.

People don't understand insurance. There's a lot more to it than just the rate.

I think some people, historically, may have moved to areas like West Chester to get away from people of color, ... But in today's world, you can run but you can't hide from diversity.

The initiative is very complicated, and people want more facts. We're still taking a look at it.