It would be arrogant of us for me to say everything at McDonald's is perfect.

My philosophy in all my jobs at McDonald's is to be honest and say what I think and mean what I say.

The biggest threat to McDonald's lies within - and that is us as a company becoming complacent. There are a lot of companies that get fat, dumb and happy and take their eye off the ball and forget about serving customers.

We're not perfect, but we want to do the right thing.

Many of the criticisms about McDonald's are false. We are keen to provide people with as much nutritional information as possible to help them manage their diets.

If everything was perfect, you would never learn and you would never grow.