It was a tough quarter -- no question. But we have a plan to rectify this.

It makes it tough ... There's no question about it.

We'll be profitable in the third quarter. There's no question about that.

There's no question he's been through some tough times lately. But everybody has a little [slump]. I don't know what to tell you. It doesn't matter if you start or relieve, you have to make a pitch. He surely didn't cost us the pennant tonight, I'll tell you that.

Barbara has served Ford well in her role in Investor Relations. She always put the Company's interests first, and we wish her well in her future endeavors.

In comparison with a year ago, the biggest improvement reflected cost reductions and favorable net pricing.