FastSaying
It was a regrettable incident and is contrary to any of our established procedures at H&R Block. Confidentiality of customer information is our No. 1 priority.
Denise Sposato
Block
Confidentiality
Contrary
Established
Incident
Procedures
Regrettable
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We think we are nibbling away at (that lead). Up until now the largest worry was 'What happens to me if I get audited?' But if you use any of our products, a tax professional will assist you in preparing for that audit. ...The reason we can do that is because we have the 12,000 offices around the country.
— Denise Sposato
Worry
Microsoft's Bill Gates could have filed for free.
— Denise Sposato
The Social Security numbers on the packages had no formatting that would make them stand out, and no one would have been able to easily identify them as a Social Security number.
— Denise Sposato
Security
Social Security
No one wants to get that envelope with Internal Revenue Service in the upper left-hand corner. No good can come of that, usually.
— Denise Sposato
Service
We believe the risk to be minimal and the only person who would recognize this as a social security number would be the recipient, and in most cases, recipients didn't even notice.
— Denise Sposato
Risk
Security
Social Security