It starts the healing process when there has been an outcome that was not anticipated. It allows the doctor to show his grief and that he feels very badly about it. It allows him to explain the conditions that led to the undesirable outcome.

Bob Seehusen

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This is the start of the healing process. It's not going to stop lawsuits, but it may minimize some of those that can be dealt with by explanation and conversation and communication.

— Bob Seehusen

Any admission of fault would be allowed in court.

— Bob Seehusen

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Herb is the healing of a nation, alcohol is the destruction.

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Then again, he supposed the healing process, in contrast to trauma, was gentle and slow... The soft closing of a door, rather than a slam.- John

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We are on a journey not to be perfect, but to be whole.

— Eileen Anglin

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