It really gets your blood going in the morning.

You get to know them, and all about their family, their aches and pains. Sometimes you laugh with them, sometimes you cry with them.

I never take anything personally. If they don't respond, I figure it's because of what's going on in their own life; they're preoccupied. I just try to help them with what I can.

You can tell a lot by someone's body language.

The good news is, this is a weak one.

This complicates it a little. She can't have the school lunch because there's wheat on every plate. So I pack her lunch at home.