It is a very unfortunate. The actual volume in terms of sales is small but it is the larger issue of our reputation. These allegations are false but we do share the concerns with issues.

We are concerned that someone would believe these false accusations. You certainly want people in that age group to have an accurate understanding of what the company's values are.

At the time, we thought individual meetings [with individual schools] would be more helpful, because we could have more in-depth discussions.

The University of Michigan is an important school, and I respect the way they worked with us on this issue. These are complicated issues. We are continuing to try hard to work with the university to address concerns and assure them about our business practices.

Every week the state puts out a new sales tax permit report that you can ask for sorted by ZIP code. We get a copy of that report to make sure that new folks coming into the city are reporting to the correct city. Every week there's an error.

Over twenty years, we expect to generate about $80 million or more in sales tax revenue.