It has a wonderful reputations, a wonderful following -- a staff-guest ratio of over two to one, ... It's really one of the best spas in the world.

We have more staff than we need. Our administration has said that. Our teacher-to-student ratio is down to about 13½ to 1.

To be an agreeable guest one need only enjoy oneself

As soon as they learned of these things, they sent a cancellation of their subscription, which they were entitled to do, but which has not been honored,

There is no question that there is a greater propensity to travel across all segments -- leisure, group and business.

Every so often there's some money left and there's a fight over the carcass. But it's a cost-benefit analysis. How much money do you want to spend chasing it if there's not that much left?