It had been my hope to offer a reduced membership fee to offset the incremental cost to the high-end users with a trail fee, but since I've now been given a new set of numbers I can no longer support that.

Heather Cook

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I think he decided to give himself a birthday present.

— Heather Cook

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No, it was more like you're kind of sitting there surprised. When somebody makes that decision you've got to respect it. That's it. We have to move on.

— Heather Cook

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I am not happy with the sticker price that we got. Part of the problem with that is, we haven't been able to reconcile those numbers.

— Heather Cook

Given the low rating of the shares, we would hope they would be buying them and indeed they are,

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Hope gets lost when you don't believe in yourself!

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