It does get wearisome to hear the prophets of doom say we're on the way out, because it's just not true. It's shallow thinking.

The prophets of doom are prophets of doom. Their prophecies are doomed,

The problem for us is the pace of technology. What was once a creature comfort is now an essential. And we find that customers are passionate on both sides of the issue.

It's part of a larger issue of rude patron behavior. It's something that gets people really upset. When it does happen, it's infuriating.

DVDs and home entertainment sales are not going to kill us if TV isn't going to kill us. Did it kill us? No. Did we take a hit? Yes. This whole experience is good for us. We're going to survive and thrive.

It's cyclical. We are a mature industry, and we've had these cycles before. DVDs and home entertainment sales are not going to kill us if TV didn't kill us. We're going to survive and thrive.