It ain't the picture and it ain't the camera - it's the operator.

Don't borrow someone else's spectacles to view yourself with.

There's no such thing as 'facts of life'. Only standing theories that haven't been disproved as of yet.

The greatest barrier to someone achieving their potential is their denial of it.

What I think we fear is rapid, pronounced, and uncontrollable changes to ourselves, and because of this we have a form of personality inertia - something that resists rapid change.

This is not an appropriate strategy for every operator in the telecoms market, but pioneers have proven that the outsourcing model can be made to work. Operators should really consider the competitive benefits of outsourcing activities traditionally considered as core.